Starbucks

Smart e-load

12 CSR Factor

Yes they are competitive

Yes because of low price meaning para sa masa

Price Performance

No not unique

Yes because of new technology

Innovation           

Yes because of numerous branch

Yes because it is large and cover the whole philippine

Scale of Operations         

Yes because they used pure coffee

Yes they are eco friendly

Sustainable Dev.: Eco Friendly 

No there is none

No there is none

Identifying, Functionality

Yes they have different and unique style of coffee

Yes because of different way of load

Process Innovation 

No there is none

Yes they have deskilling of work

Deskilling of Work      

Nothing educating factor

Nothing educating factor

Education of Customers  

No simple environment

Nothing educating factor

Designing for Hostile Environments

Yes because they entertain type of consumer

Yes because if easy and reliable process

Interface w/ Consumer 

Yes they assess the customer well

Yes because of faster transaction

Distribution Assessing the Customer

Yes they put up challenge

Yes because they have a lot of competitor

Challenge Conventional Wisdom